Privacy policy

Last updated: July 20, 2025

Overview

Spell Caster Texas LLC, dba Letters in the Dark, operates this website. Throughout the site, the terms “we”, “us” and “our” refer to Letters in the Dark. Letters in the Dark offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools that are added to the current store shall also be subject to the terms of service. You can review the most current version of the terms of service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By purchasing a Letters in the Dark subscription, the “Letters” you accept and agree to be bound and abide by these Terms of Use.

By accessing, subscribing to Letters in the Dark, or using any Letters in the Dark-operated Site or mobile application (collectively, the “site”), you agree to abide by and be bound by the terms described herein.

If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Site.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

Acceptance of Terms of Use

Letters in the Dark is a subscription service. All subscriptions (other than our designated non-renewing gift subscriptions) are set to renew automatically. Your card will be charged, and your subscription will resume according to the subscription timeframe you choose at checkout.

Online Purchases and Terms of Sale

To subscribe to any of our subscriptions, you are required to enter personal information. All of this information is subject to our Privacy Policy. (Link to privacy policy)

Eligibility: This Site is for users who are 18 years of age or older. By agreeing to the Terms of Use, you warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site. If you are using the Site on behalf of any entity, you further represent and warrant that you are authorized to accept these Terms of Use on such entity’s behalf.

Registration: You are required to create an account in order to purchase from our Site.

Subscribing: By subscribing, you agree to pay your subscription fee for the goods that are delivered for the term agreed upon by both parties.

You must cancel your subscription 24 hours before the renewal date. IF YOU DO NOT CANCEL PRIOR TO THE RENEWAL DATE OF A CALENDAR MONTH, YOU WILL BE CHARGED FOR THAT MONTH’S SERVICE, AND YOU WILL RECEIVE A Storyville Letter. All cancellation requests received after the renewal date of a calendar month will apply to the following calendar month.

All subscriptions (other than our designated non-renewing gift subscriptions) are set to renew automatically. Your card will be charged, and your subscription will resume according to the subscription timeframe you choose at checkout.

  • If you choose the Monthly subscription option (physical or digital), your card will be charged, and your subscription will renew on a monthly basis.
  • If you choose the 6-month subscription option, your card will be charged, and your subscription will renew every 6 months.
  • If you choose the Yearly subscription option, your card will be charged, and your subscription will renew every 12 months.

If you do not want your subscription to renew automatically, you may log in to your account and cancel your subscription at any time. It is the customer’s responsibility alone to cancel the subscription. Cancellations must be completed before the next renewal date. The remaining amount of letters will be mailed each month, but the subscription will not renew.

You can contact us and/or log in to your account at any time to update your mailing address.

Refund Policy: Please refer to our Returns & Refunds Policy.

Site and Contents Ownership: The Site is owned by Spell Caster Texas LLC, dba Letters in the Dark. All of the content displayed on the Site, including, but not limited to, text, graphics, data, photographic images, moving images, sound, illustrations, software, and the selection and arrangement thereof (Spell Caster Texas, LLC), its licensors, or its third-party image partners. All elements of the Site are protected by copyright, trade dress, moral rights, trademark, and other laws relating to the protection of intellectual property.

Under no circumstances are you entitled to reproduce or distribute your Letters in the Dark without the consent of the intellectual property owner/artist.

All logos, designs, and trademarks and any other product or service name or slogan contained in the Site are trademarks of Letters in the Dark and its suppliers or licensors, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the company or the applicable trademark holder. In addition, the design of the Site, including all page headers, custom graphics, button icons, and scripts, may not be copied without written permission.

Disclaimer

Letters in the Dark will not be liable for any damages of any kind arising from the contents contained within your Storyville Letters subscription (including but not limited to personal injury, pain and suffering, emotional distress, choking, medical complaints, death, or injury to any animal or person).

Termination

Letters in the Dark reserves the right, without notice and in its sole discretion, to terminate your account/subscription and/or to block your use of the Site.

Changes to Site Terms

Letters in the Dark reserves the right to change any of the terms and conditions contained in the Terms of Use or any policy or guideline of the Site, at any time and in its sole discretion. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes will constitute your acceptance of such changes.

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lettersafar.com (the “Site”).

Personal Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

“Personal Information” in this Privacy Policy includes Device Information and Order Information.

Order Information is used to complete orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Order Information may also be used to communicate with you, screen orders for potential risk or fraud, and provide information or advertising relating to our products or services.

Device Information is used to screen for potential risks and fraud (such as IP addresses), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Personal Information

Your Personal Information is shared with third parties: We use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. Google Analytics for site behaviour. Read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. Opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your rights European residents have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

European residents, your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

Those that place a purchase from this site must be 18 years or older.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@Lettersinthedark.com or by mail using the details provided below: Letters in the Dark